Which Magento Order States are downloaded into Ordoro?

Ensure your Magento and Ordoro platforms align perfectly by importing the correct state codes for your orders. Here’s a guide on how to determine which orders Ordoro will import.

Topics

  1. Understanding Magento Order States and Statuses
  2. Checking State Assignments in Magento
  3. Importing Different Order States into Ordoro

Understanding Magento Order States vs. Statuses

In Magento, every order goes through various States, with each State capable of having multiple Statuses. This system allows for detailed tracking and management of orders as they progress from placement to completion. Here is a detailed document about the order statuses inside Magento.

Ordoro, by default, is set to download orders that are in the Processing State from Magento.

Here is Magento’s list of States:

  1. New
  2. Pending Payment
  3. Processing
  4. Complete
  5. Closed
  6. Canceled
  7. On Hold
  8. Payment Review

Checking State Assignments in Magento

To verify or identify which State is assigned to which Status in your Magento store, follow these steps:

  1. Navigate to the Admin menu of your Magento dashboard.
  2. Select System > Order Statuses.
  3. In the displayed list, compare the entries in the State vs. Status columns to understand how states and statuses are correlated.

Important notes:

  • Notice that the State is listed first. This is the information Ordoro needs.
  • The Status is in brackets and is not needed by Ordoro.

Importing Different Order States into Ordoro

If you need to import orders based on States other than Processing, follow these steps:

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