04. Why do I get “UPS Error 120100: Missing or invalid shipper number” when I try to create a UPS label in Ordoro?

If you are a new user on Ordoro, you may run into the following error while trying to create a UPS shipping label.

UPS Error 120100: Missing or invalid shipper number

This usually happens if you forgot to add your UPS Shipper Number to your UPS.com profile. Here are the steps to correct this error -

  • Log in to ups.com (Be sure to use the same User ID and Password that is in Ordoro settings->shipping->UPS

ups login

  • Select the My UPS tab

my ups

  • Scroll to the bottom of the page and select the “Manage Accounts” link

manage accounts

  • Verify your account is listed; if not, select the Add a UPS Account link

listed accounts

  • Follow the instructions to add the account

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