Shopify Order Management Software Explained
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INVENTORY
Track inventory precisely across all channels and warehouses.
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Shopify Order Management Software
Running an online store involves several complex processes, from keeping track of inventory to ensuring customers receive their orders promptly. If you use Shopify, you're in luck; it offers various features to streamline these operations. In this article, we’ll look into Shopify's order management system, its capabilities, and outstanding third-party integrations like Ordoro.
Does Shopify Have an Order Management System?
Yes, Shopify includes a built-in order management system (OMS) as part of its platform. This OMS helps you track and manage all the orders your store receives. From the moment a customer places an order on your Shopify store, the platform captures this information and prepares it for processing.
Think of Shopify’s OMS as the backbone of your sales operations. It handles:
- Order receiving
- Order tracking
- Inventory updates
- Payment processing
For example, once a customer places an order, Shopify will update your inventory levels automatically, reducing the stock for the purchased items.
Is There a Way to Organize Orders on Shopify?
Absolutely. Shopify makes it easy to organize orders using several built-in features.
- Filters: You can filter orders by their status, such as “open,” “closed,” or “canceled.”
- Tags: For a more customizable organization, you can add tags to orders. For example, tag an order as “urgent” if it needs to be prioritized.
- Manual sorting: You can also manually sort orders based on specific criteria, such as order date or customer name.
By organizing your orders effectively, you can enhance your workflow and ensure each order is handled appropriately.
Does Shopify Have Built-In Order Tracking?
Yes, Shopify has built-in order tracking features that allow both you and your customers to keep track of orders.
- Order Status Page: Once an order is placed, customers receive a link to an order status page where they can follow their order from processing to delivery.
- Shipping Notifications: Shopify sends automated emails to customers updating them on their order status, from when it’s shipped to when it’s out for delivery.
For example, when you mark an order as shipped, Shopify will automatically notify the customer and update the order status page, providing real-time information.
Does Shopify Have Inventory Management Software?
Yes, Shopify includes built-in inventory management software as part of its platform. This tool helps you keep track of your stock levels, alerts you when items are running low, and can even handle multiple locations.
- Stock Management: You can set stock quantities and get alert notifications for low-stock items.
- Multiple Locations: Track inventory across multiple locations if you have additional warehouses or physical stores.
- Inventory Reports: Shopify provides comprehensive reports so you can analyze which products are performing well.
For example, you can set your inventory to be synchronized across various sales channels like your Shopify store and physical retail outlets.
Shopify Order Management Software Download
If you want to extend Shopify’s capabilities, numerous third-party order management software solutions can be integrated without the need to download anything. Instead, these integrations can be added directly from Shopify’s App Store.
- Ordoro: A top-rated choice for many Shopify users. With hundreds of happy Shopify merchants, Ordoro helps to streamline order fulfillment and inventory management.
- ShipStation: Another popular option for managing orders and shipping.
- TradeGecko: Comprehensive order management and inventory solution.
You can find these apps directly in the Shopify App Store.
Shopify Order Management Software Review
Among the myriad of options, Ordoro stands out as a highly recommended order management software. Here's why:
- Ease of Use: Ordoro has an intuitive user interface that makes it easy to navigate and manage your orders.
- Multi-Channel Support: It integrates seamlessly with Shopify and other eCommerce platforms like Amazon, eBay, and BigCommerce.
- Happy Users: There are hundreds of satisfied Shopify merchants using Ordoro, lauding its reliability and efficiency.
Other software options like ShipStation and TradeGecko also have great reviews but often lack the quality of customer support that Ordoro provides.
Best Shopify Order Management Software
Here’s a list of some of the best order management software that can be integrated with Shopify.
- Ordoro: Excels in multi-channel support and ease of use. Ordoro is a favorite among hundreds of Shopify merchants for its comprehensive features.
- ShipStation: Great for shipping management, providing a streamlined way to handle multiple couriers.
- TradeGecko: Offers robust inventory management along with order processing.
Explore the Shopify App Store for more options.
Shopify Order Management App
A variety of apps are available to enhance Shopify’s built-in capabilities. Ordoro is highly recommended for its all-encompassing features.
- Ordoro: Syncs orders from multiple marketplaces. Ordoro also manages shipping and fulfillment, dropshipping and provides tools for efficient inventory management.
- Shopify's Native App: The default app is more than sufficient for small-scale businesses and offers great features such as order tracking and customer notifications.
For more apps, visit the Shopify App Store.
Shopify Order API
Shopify’s API allows you to interact with your store programmatically, creating custom applications or integrations. The Order API is particularly useful for:
- Automated Order Processing: Automatically process incoming orders.
- Custom Notifications: Send custom notifications to customers.
- Custom Integrations: Integrate with other software like ERP or CRM systems.
For detailed documentation, visit Shopify's API documentation.
Order Management System
An Order Management System (OMS) helps automate and streamline the process of fulfilling customer orders. Within Shopify, the OMS covers:
- Order Receiving: Capturing order data.
- Order Processing: Managing order flow from start to finish.
- Order Tracking: Keeping both store owner and customer updated.
For more advanced features, third-party solutions like Ordoro can significantly extend these capabilities.
Shopify Order Number
Each order placed in your Shopify store is assigned a unique order number for easy reference and tracking.
- Sequential Numbers: Typically, these numbers are sequential, making it easy to track and locate specific orders.
- Customization: You can customize the order number format to include specific prefixes or suffixes useful for your business.
For example, you might want your order numbers to begin with "ORD-" to easily differentiate them from invoice numbers.
Shopify Order Status
Shopify categorizes orders into various statuses to help you track their progress.
- Open: The order is received but not yet fulfilled.
- Fulfilled: The order has been shipped.
- Canceled: The order has been canceled.
- Completed: The order is delivered and closed.
These statuses not only help you manage the backend but also keep your customers informed through automated notifications.
Conclusion
Managing orders efficiently is critical for the success of any online store. Shopify’s built-in order management system offers a comprehensive suite of tools to organize, track, and process orders. For advanced features, third-party software like Ordoro provides value-added capabilities that make managing orders across multiple channels seamless and efficient. Whether you're running a small-scale operation or a large eCommerce store, these tools can simplify your order management tasks, allowing you to focus more on growing your business.